Home  »  Company Reviews  »  Lexus

Lexus

Rating:
20 complaints

Lexus Icon

Lexus social reviews and reports. Join community by posting your own comments or complaints.

Lexus, is the luxury vehicle division of Japanese automaker Toyota Motor Corporation. First introduced in the United States, where Lexus has become the highest-selling make of luxury cars, today Lexus brand name vehicles are available throughout the world. In 2005, the Lexus marque was launched in Japan, marking the continued global expansion of the luxury division. At the present time, the corporate office if the company is based in Toyota, Aichi, Japan. Among the Lexus models are IS - compact RWD/AWD, ES - mid-size FWD, GS - mid-size RWD/AWD, LS - full-size RWD/AWD, SC – coupe/coupe RWD, RX - mid-size crossover SUV, GX - mid-size sport utility vehicle, LX - full-size sport utility vehicle. Please try to contact Lexus Customer Service directly prior to posting any complaints on this site.

Lexus Complaints & Reviews

Lexus Reviews

Anonymous
Ray Catena Lexus Larchmont

I am very dissatisfied with the place and cannot believe the headache they have put me though. I have been coming here for the past 11 yrs. and recently brought in my car for servi...

#273338
Nov 07, 2011
85

Anonymous
Lexus complaints

I own a 2008 ES350 Lexus sedan.The brakes squeek when backing up in the morning or when there is moisture in the air. I have had replacements for the rear brake lining 2 time...

#270786
Oct 26, 2011
121

LexusOwner
Lexus of Greenville, SC - Insincere and Uncaring

From the time I walked onto the Greenville, SC Lexus Dealership property, the sales people were insincere and uncaring. I ended up buying my car from another dealer, but have been...

#265201
Sep 30, 2011
232

Anonymous
Lexus CORPORATE

Lexus 2008 I purchased new- at 52,000 miles brakes went completely out-no warning. The repair cost over $3,000. Contacted Lexus Corporate office for some assistance to cover cos...

#259720
Sep 03, 2011
185

Lexusown...
Lexus - Fraudulent Sales Advertising and Dishonesty and Unprofessionalism

Lexus of Orlando in Winter Park advertised that they would meet and beat any other Lexus offer by $1000.00 as long as I bring in a quote from another dealership. I provided signed ...

#254738
Aug 11, 2011
227

Anonymous
Lexus LX-470 frame rust

I have a 2000 LX-470 which a Toyota dealer and Independent Auto shop agreed the frame and attached components are rusted well beyond normal environmental rust. Neither Lexus or it...

#253404
Aug 04, 2011
177

Kkkaufman
2011 Lexus 450H Hybrid that gets poor mileage

Purchase the top of the line Lexus Hybrid. The RX 450h was taken home and driven for 10,000 miles. We cannot get over 22 MPG. We have tried everything and Lexus says we are not ...

#247602
Jul 07, 2011
281

Anonymous
Lexus - Was treated very unfair

Was treaded so unfair and new care sales manager Michael Lee in tampa was the most RUDE sale manager.Was the most terrible ecperience and they say they are passionate to their cust...

#246388
Jun 30, 2011
427

Anonymous
Lexus - No help with blown transmission.

I recently had the pleasure of paying for a complete transmission rebuild on my son's 2001 RX 300. At first glance, one might say the car is old so what's the big deal. T...

#243766
Jun 16, 2011
296

Anonymous
Lexus Rewards Card Scam

Received an offer to test drive a Lexus and receive a $100 Prepaid Visa Card.Received the $100 card in the mail and used it for 2 purchases. $19 meal and $10 gas purchase. To...

#237191
May 12, 2011
315

Jerirw
Lexus of Westminster cheated, lied and misrepresented lifetime tire warranty

I purchased a new car from Lexus of Westminster, in California. I was offered, and ultimately purchased, a Lifetime Tire Warranty. It sounded to good to be true. It was!

#223997
Feb 27, 2011
592

Ambermayr
Lexus - Misrepresented vehicle and did not provide satisfactory customer service

I am writing to complain about the awful service I received from Arlington Lexus in Palatine, especially with respect to the e-Business Manager Jamie Brown. The Arlington Lexus web...

#192446
Aug 04, 2010
715

Dbh100
Lexus of Orlando lack of warranty integrity

I purchased a new 2009 Lexus GX470 in November 2009. Within a short period of time I noticed abnormal wear on the driver's seat. A. The driver’...

#170100
Feb 04, 2010
551

Anonymous
Kendall Lexus Of Eugene unauthorized use of a vehicle

1. . Latest available NAV dvd was not installed when vehicle purchased new.2. When vehicle first taken to dealership complaining of a rattle, nothing was accomplished. No...

#166961
Jan 07, 2010
552

JoeHollo...
Lexus of Orlando From a consumer Advocate and Publisher.

Well Lexus of Orlando located in Winter Park Florida had my 1st post removed.I can only assume they were afraid that my detailed break down of what I saw last Friday would make con...

#161022
Nov 04, 2009
1049

Anonymous
My Lexus dissapointment!!

I bought a 2000 G S 300 from J M Lexus of Coconut Creek Florida in 2001.The engine has performed very well, but the body seems to have been built to fall apart . I know its 9 years...

#157776
Sep 23, 2009
388

Anonymous
Lexus RX350 back-up lamps are absloutely worthlesss

2007 Lexus RX350Great car but backing up after dark is dicey, to say the least. I live far out in the country and backing out of my garage or a parking space is a real advent...

#137811
Oct 02, 2008
426

Boti
Ray Catena Lexus of Larchmont displayed racist and prejudice behavior by General Manager

I went to get a part, and I was followed around as if I wanted to steal something. The general manager asked to black employees to difuse the situation because they could relate to...

#137454
Sep 29, 2008
932

Anonymous
2008 Lexus rx 350 extior chrome corrosion

I purchased my car on 11-19-2007 it has less than 2,000 miles, all the extior chrome /door handles/grill/lexus logo/power door handle.Lexus is stating will replace once as a good f...

#134196
Sep 05, 2008
367

Anonymous
Lexus - Brakes and Rotors

I really like my IS250, however there is one huge problem the brakes!!!!Each time I replace the brake pads, I must also replace the rotors. This is very costly and time consuming.O...

#132514
Aug 23, 2008
428
Reviews 1-20 of 20

Related Information

Auto
Car isn’t a luxury any more, but an affordable vehicle, which is used for serving average man’s needs. But cars also need to get appropriate services in exchange for. Repairs, parts change, maintenance, fuel, depreciation, injury, driving time, parking fees, tire replacement, taxes, and insurance-all these services have to be completed to enjoy driving without problems. Renting a car – is a way to avoid all troubles about car maintenance, but in that case a person will not feel itself the driver in full. To buy a car is like to choose a friend. Future driver should estimate the purposes of car buying, conditions of usage, expenses, the time which should be spend on the car, responsibility for a pedestrians, etc.

Featured Complaints