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My radio broke and all my audio and computer system that is connected to the radio was gone. I took it the Lexus of Henderson in Henderson Nevada. They gave me a loaner to drive and kept my car because the replacement radio is not availabel and need to be order. I took...
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1.2
I didn't like
  • Quality
#1079241
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Lexus - Front driver and passenger leather seats are cracking.
Lexus - Front driver and passenger leather seats are cracking.
Lexus - Front driver and passenger leather seats are cracking.
Lexus - Front driver and passenger leather seats are cracking.
The driver and passenger in my 2013 RX 350 Lexus starting cracking in December 2016. The beginning of January 2017 I took the car to Lexus of Palm Beach for a solution to replace. I never heard from any one but check during all of my mileage services. The person taking...
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I didn't like
  • Not replace their design seat flaws betraying customers trust
#1065933
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Had only 100,000 miles on my 2006 Lexus GX. Garaged the car when I went on a nine-month vacation and upon return, the steering wheel was hard to use. So I got a flat bed to take it into my Lexus service and they told me that the car was "totaled". In shock, I asked...
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Anonymous
Anonymous

Did you garage it in a place with a cement floor ? How about during the rest of its life ?About the recall : "they said they couldn't do anything" . Who is this "they" ?Have...

Product
#1064772
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2016 Lexus Rx 350 Car Review

Lexus
#896300
A rubbing sound near engine area RX350. 2016
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Lexus IS 250 Review

Lexus
#637599
I bought Lexus is250. (2014).6 month later i started brake noise. I take Lexus dealer .the dealer say nothing they can't do about it.the way Lexus design brake.who want to brake noise while you driving. .
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Lexus RX 300 Repair Review

Lexus
#600500
1.0
Recently moved to Phoenix Arizona took my Lexus RX 300 in for service at Chandler Lexus spent $1400 for repair and within four weeks had to return they told me I needed another $1200 worth of work I took it to another mechanic and he said it was the work that they did on the timing belt and the two gasket covers which was causing the oil leak
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Lexus peeling paint,incompatent factory REP.
Lexus peeling paint,incompatent factory REP.
Lexus peeling paint,incompatent factory REP.
Lexus peeling paint,incompatent factory REP.
I have a 2010 Lexus GX460 a$65,000plus vehicle the paint on the Hood is peeling off. The young incompetent factory rep. says it is because of stone chips!! In the past 53 years of owning cars never have I had a cars paint peel of because of a stone chip. Now there are...
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Anonymous
Anonymous

I have asked Lexus for a copy of the report done by the factory Rep.They refuse to give me a copy of the report so I have no idea what this person put in the report or what th...

Anonymous
milo

Doesn't surprise me that they told you that. It is one of those excuses the auto companies and dealers have been using for many years.

#1053784
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was given a lemon by dealership when they knew of problems with car yet they still sold car. I have been complaining about several issues for 1 yr and several months know. they finally reported it as lemon and will refund the purchase price, however they refused to...
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1.6
Product
I liked
  • I thought i got a good price
I didn't like
  • Sold a known lemon
#1037038
Reply to reviews
Lexus - Defective tail light
Lexus - Defective tail light
purchased a new 2016 rx 350 noticed water intrusion in the passenger tail light while washing the car on Feb 21, 2016. I brought the car back to Putnam Lexus dealership. The rep did not replace the tail light due to unable to duplicated. He also stated that it is...
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#1033032
Reply to reviews
Review Detail Horrible Customer Service Lexus Corporate Office 1/5 original star-rating waiting - MODERATION TEAM This review is waiting for approval by the ConsumerAffairs moderation team. We count on members like you to help consumers make well-informed decisions...
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1.7
#1028070
Reply to reviews
I've owned Honda and Toyota vehicles all my life and back in 2008 decided to spend my hard earned money on a 2008 Lexus IS250 which is supposed to be a little more luxurious but just as reliable. I buy vehicles that will last over 200,000 miles and beyond. Well this...
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2.0
I didn't like
  • Not fix their design flaw thus betraying the consumer
#1024180
Reply to reviews
Worst customer service DEALERSHIP AND ON PHONE BOTH . DO NOT BUY LEXUS
Worst customer service DEALERSHIP AND ON PHONE BOTH . DO NOT BUY LEXUS
Worst customer service DEALERSHIP AND ON PHONE BOTH . DO NOT BUY LEXUS
Worst customer service DEALERSHIP AND ON PHONE BOTH . DO NOT BUY LEXUS
Worst customer service DEALERSHIP AND ON PHONE BOTH . DO NOT BUY LEXUS
Worst customer service DEALERSHIP AND ON PHONE BOTH . DO NOT BUY LEXUS
I always had a dream to buy one of the Lexus RX350 Model i bought this SUV used from Lexus dealership Hartford Connecticut and is one of the worst dealership ever with Rude customer service . i bought this SUV for $35000 and i only driven it for 8k miles . i bought it...
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#969832
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I recently discovered that Lexus Finance had notified Credit agencies that I had not paid one bill in Nov 2011 . When I purchased the car I signed for Autopay . Now I cannot get Lexus to rescind their complaint , even though they were at fault for not processing...
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Tavernier, Florida
#919199
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