Lexus peeling paint,incompatent factory REP.
Update by user Jun 05
The Factory Rep.Ben Roget says it is normal for a Lexus to peel it`s paint after a stone chip?
i have owned cars for 50 years and this has not happened to me before now ,LEXUS QUALITY??now there is a picture of peeling without a stone chip He gave no reason for that
Original review posted by user May 30
I have a 2010 Lexus GX460 a$65,000plus vehicle the paint on the Hood is peeling off.The young incompetent factory rep.
says it is because of stone chips!! In the past 53 years of owning cars never have I had a cars paint peel of because of a stone chip. Now there are also little slits in the paint ready to start peeling ,he cant explain and he does not care. Now the Dealer Len Stoler Lexus will also not stand behind the Lexus vehicle but has offered to repaint the Hood for $600.
+/- there cost?contacted Lexus corporate they don`t care .even though I am a loyal customer with a Lexus SC430 and a Toyota Land cruiser.
Review about: 2016 Lexus Gx 460 Car.
Reason of review: Factory Rep is incompatent.
Monetary Loss: $800.
Preferred solution: Let the company propose a solution.