the paint is peeling off my Lexus due to the factory E-coat failing Lexus says they do not care the paint warranty is 4 years or 50,000 miles not even as long as the normal payment for this vehicle.I have another Lexus and a Toyota in my Garage,they could not care less about customer loyalty.I have contacted Lexus customer service and had a Service rep look at the car,he say's it was caused by outside influence,??What?, I have a written report from a paint expert addressing the cause but Lexus said there Reps are never wrong and they will not share the written report.It would cost about $500. for a dealer to repair the paint but they would rather loose a Loyal customer
Product or Service Mentioned: 2010 Lexus Gx 460 Car.
Reason of review: Bad quality.
Monetary Loss: $1000.
Preferred solution: repair the paint.
I didn't like: Failure to repair peeling paint on a 7 year old car, Paint failure and they do not care.