filters
state:
Show
city:
Show
product:
Show
I have been a loyal Lexus owner for several years and have meticulously maintained my vehicle at only Lexus dealerships. While operating the vehicle, the oiler cooler hose burst, which could have resulted in a major safety issue with catastrophic engine failure. Lexus...
Read more
1.0
I didn't like
  • Not fixing the design flaw of the oil cooler hose
#1154072
Reply to reviews

Lexus - Misdiagnosed
Lexus - Misdiagnosed
To Lexus head quarters complaints, I had my car serviced on December 8, 2017 for 90,000 service. I trust honesty service for over 15 years , whatever the technician recommended I will do , I am so disappointed they misdiagnosed about my battery , the technician enter...
Read more
1.0
#1147466
Reply to reviews
Lexus - Dangerous design+airbags failed to deploy
Lexus - Dangerous design+airbags failed to deploy
Lexus - Dangerous design+airbags failed to deploy
Lexus - Dangerous design+airbags failed to deploy
Lexus - Dangerous design+airbags failed to deploy
Hybrid CT200h doesn't have a "park" setting on the gear shift. Car must be turned off. Unfortunately, a new driver in this car would not know that. In this case, the driver had to get something outside of the car. He put on emergency brake, got out of car to get...
Read more
3.5
#1106221
Reply to reviews

2016 Lexus Rx 350 Car Review

Lexus
#896300
A rubbing sound near engine area RX350. 2016
Comment
Show

Lexus Is 250 Review

Lexus
#637599
I bought Lexus is250. (2014).6 month later i started brake noise. I take Lexus dealer .the dealer say nothing they can't do about it.the way Lexus design brake.who want to brake noise while you driving. .
Comment
Show

Lexus Rx 300 Repair Review

Lexus
#600500
1.0
Details
Recently moved to Phoenix Arizona took my Lexus RX 300 in for service at Chandler Lexus spent $1400 for repair and within four weeks had to return they told me I needed another $1200 worth of work I took it to another mechanic and he said it was the work that they did on the timing belt and the two gasket covers which was causing the oil leak
Comment
Show
Insurance Quality
Product or Service Quality
Staff
Peeling paint off a GX460 Lexus 7 year old car
the paint is peeling off my Lexus due to the factory E-coat failing Lexus says they do not care the paint warranty is 4 years or 50,000 miles not even as long as the normal payment for this vehicle.I have another Lexus and a Toyota in my Garage,they could not care less...
Read more
Anonymous
Ann H

Happened to my GX470 the pearl white paint. The entire roof peeled off. The first time was hood. Now today the body. It is obvious never primed the car and used paint withou...

Anonymous
sir asshoe

you live in America!!! Buy American cars

2.2
I didn't like
  • Failure to repair peeling paint on a 7 year old car
  • Paint failure and they do not care
#1102320
Reply to reviews

2010 Lexus GX460 hood is peeling paint Lexus says it's out of the 4year 50000 mile warranty starts peeling before payments end.Lexus of Towson says to bad they will repair it at a slightly discount rate
Read more
Anonymous
Smitty

Yes, it's way past the warranty coverage period.You didn't mention your climate zone or whether the car is garaged, etc.I'd bet you're fairly young because you apparently don'...

1.0
#1099809
Reply to reviews
Our car was parked for 2 hours in our shaded driveway in Dallas. Typical July day. When starting the car, we noticed the plastic panel covering the switches, radio, nav, heating and a/c looked streaked diagonally--slightly melted. I looked as though some circuit has...
Read more
1.0
I didn't like
  • All the electical has failed in the dash
  • Warranty and customer service
#1097429
Reply to reviews
For two plus years now I've politely asked Lexus to repair my dashboard because the leather has completely come unglued and pulled up and away from the dash on my LS600hl. On one memorable occasion with the windows down the leather popped all the up blocking my view...
Read more
1.6
Product
#1082980
Reply to reviews

My radio broke and all my audio and computer system that is connected to the radio was gone. I took it the Lexus of Henderson in Henderson Nevada. They gave me a loaner to drive and kept my car because the replacement radio is not availabel and need to be order. I took...
Read more
1.2
I didn't like
  • Quality
#1079241
Reply to reviews
Lexus - Front driver and passenger leather seats are cracking.
Lexus - Front driver and passenger leather seats are cracking.
Lexus - Front driver and passenger leather seats are cracking.
Lexus - Front driver and passenger leather seats are cracking.
The driver and passenger in my 2013 RX 350 Lexus starting cracking in December 2016. The beginning of January 2017 I took the car to Lexus of Palm Beach for a solution to replace. I never heard from any one but check during all of my mileage services. The person taking...
Read more
I didn't like
  • Not replace their design seat flaws betraying customers trust
#1065933
Reply to reviews
Had only 100,000 miles on my 2006 Lexus GX. Garaged the car when I went on a nine-month vacation and upon return, the steering wheel was hard to use. So I got a flat bed to take it into my Lexus service and they told me that the car was "totaled". In shock, I asked...
Read more
Anonymous
Anonymous

Did you garage it in a place with a cement floor ? How about during the rest of its life ?About the recall : "they said they couldn't do anything" . Who is this "they" ?Have...

Product
#1064772
Reply to reviews